What are your refund and cancellation policies?
For cancellation or rescheduling of a registered course, you are required to inform us at least 7 working days before the commencement of your course in order to get a refund on the course fees, less credit card/PayPal transaction fees (not clear on what this means). Kindly note that for cancellations/rescheduling received less than 7 working days before the course start date, a penalty of 20% of the course fee will be charged. For cancellations/rescheduling received less than 3 working days before the course start date, 40% of the course fees will be charged. In the case of cancellations/rescheduling received 1 working day before the course start date or less, full fees will be imposed. View our Terms & Conditions for more than this.