Frequently Asked Questions

FAQs

Below are the frequently asked questions by prospective trainees. If after reading through you can't find answers to your questions, kindly contact us by email or telephone number shown at the bottom of our website.

I am a newbie, what is the best course to start with?

Our foundational courses are a great place to start. For example, Foundational Digital Marketing introduces you to the various aspects of digital marketing and ensures you develop an interest in a certain area, which you can then decide to start learning beyond the basics. Foundational Web Development, Foundational Software Programming, Foundational Graphic Design and Foundational Entrepreneurship are structured in the same manner. They solidly introduce you into the field and give you the opportunity to understand and develop an interest in a specific area.

Will I have access to course materials?

Yes. You will be granted access to both online and offline course materials which you can access after the course.

Where can I view all course schedules?

View all our available courses and schedules here

To prepare for this course, what will I be needing?

We will only be responsible for providing you with course materials. All trainees are required to come along with their laptop, a notebook and pen; none of these will be provided by the Academy.

Is there a dress code?

Come in any casual and decent clothes you find comfortable.

Will there be a certificate after completing the course?

Yes, a certificate of completion will be issued upon achieving at least 85% attendance and passing your assessment tests.

How do I register for a course?

You can do this by browsing all courses via the ‘Training Courses’ or ‘Register’ page if you already know what course you plan to take.

What are the course fees?

Our course fees range from ₦50,000 to ₦300,000 depending on the course.

What payment methods are accepted?

Bank Transfer, Cash, Debit/Credit card. Kindly refer to the invoice and payment instruction after registering for a course.

What are your refund and cancellation policies?

For cancellation or rescheduling of a registered course, you are required to inform us at least 7 working days before the commencement of your course in order to get a refund on the course fees, less credit card/PayPal transaction fees (not clear on what this means). Kindly note that for cancellations/rescheduling received less than 7 working days before the course start date, a penalty of 20% of the course fee will be charged. For cancellations/rescheduling received less than 3 working days before the course start date, 40% of the course fees will be charged. In the case of cancellations/rescheduling received 1 working day before the course start date or less, full fees will be imposed. View our Terms & Conditions for more than this.

Are the courses purely lecture-based?

No, our training programmes are not just lecture-based, they are practical, driven by real-world case studies and projects. There will also be interactive sessions with other trainees and tutors.

What is the maximum class size?

The maximum number of trainees in a class is 15 (this also depends on the nature of the course).

Do trainees receive any form of after-training support?

If you have further questions after taking any of our courses, you will have access to your instructor(s).

Are the courses only classroom-based, or is there an e-learning format?

Our main mode of teaching and learning is classroom-based. However, we offer virtual classes for selected courses (depending on the nature of the course).

Where is the location for the classroom training sessions?

Big Field Digital Academy, located at 4, TDL House, Ososami road, Oke-Ado, Ibadan.

Will a PC/laptop be provided by the Academy?

No. Having a laptop is a major requirement to register for any of our courses; we expect students to practice what they have been taught when they get back home.

Will internet facilities be provided for trainees during classroom training?

Yes, although we have a fair use policy for students which must be strictly adhered to.

Can I pay in instalments?

Yes, you can pay in only two instalments. However, if you pay in instalments you will not be qualified for any of our discounts or periodic offers. For the first instalment, we accept 60% of the entire fee at the beginning of your course. The remaining 40% must be paid at the end of the first two weeks for Foundational courses and at the end of the first 4 weeks for our Beyond the Basics courses.

Can I take a day or more off during the training?

Well, 85% of attendance is required to qualify for the certificate of completion.

Do you provide In-House / Corporate Training?

Yes, Please contact us for further discussion on this.

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